returns & cancellations
Wine Returns & Cancellations
We use DIAM cork, a closure that should be 100% taint proof; we are committed to every bottle singing as it should. If you feel you opened a flawed bottle or the bottle was damaged, please contact us and we will replace or refund you the purchase price of the bottle. By law, we cannot accept returns of alcoholic beverages unless the product is damaged, or flawed.
We aim to ship only during responsible and safe weather conditions. Wine requested to be shipped outside those "safe" windows are shipped "at risk of buyer" and not valid for return or replacement if damaged due to adverse weather conditions.
Please send an email or call us at 805-736-9957 should you have any issues.
Event Ticket Cancellations
Sorry all purchased event tickets are non-refundable